Established in 1984, Mistral is proud to be widely considered the 'generic' software system provider for the refrigeration & air conditioning industry. In its domestic market, Mistral software is used by more than 85% of UK refrigeration & air conditioning contracting firms and programs have been distributed to over 17,000 users in over 100 countries around the world.


Corporate User Fee Scale Policy

Mistral's Pricing Policy. Fair to all businesses, irrespective of size!

A company with 10 staff and 5 users should not be expected to pay the same as a company with 20,000 staff world-wide, all of whom are benefiting from the also just 5 staff in their organisation that are using the software. Mstral's costs of providing faultless after sales support for the latter are not unexpectedly much higher than for the smaller organisation. Larger organisations are therefore expected to contribute more. There can be NO argument against this totally fair and reasonable policy!

It is also the same policy as employed by practically every other Expert System Software provider in the world.

The total number of employees to include every person on the payroll, including out field workers and staff operating from home that report to or who are accountable to a principal at the primary business address. Whether or not they are ever likely to or need to actually operate the software themselves.


Mistral's commitment:

"Bringing the benefits of computerisation to our industry - without the historically associated problems."