Mistral EC
Mistral USA
Established in 1984 Mistral is proud to be widely considered the 'generic' software system provider for the refrigeration & air conditioning industry. In its domestic market, Mistral software is used by more than 85% of refrigeration & air conditioning contracting firms and programs have been distributed to over 25,000
individuals and organisations in over 140 countries world-wide.
Not receiving your Access Code?!
Might this be due to something wrong at YOUR end?!
Have you allowed enough time for it to arrive?
Transmitting an Email does NOT mean almost simultaneous time of arrival at its destination address. Inexplicable delays of 30 minutes or even longer between transmission and arrival are not uncommon!
Did you complete the request form accurately for example?
If your email address contained a mistake, or worse, you intentionally entered a false email address then naturally you won't receive a reply!
Access Registration Codes for software are by their very nature codes.
Access Registration Codes don't read like normal text or words. Access for the software you are receiving is restricted. This is for protection of not just the developer's interests and rights but also those of the sponsors, also for those of our RAC industry and ultimately of course, yours!
This means that Spam interceptors may scan and sometimes block email messages that contain what they do not recognise as legitimate text. Particularly if they have been set inexpertly. So check with your email settings or your IT department or your Internet Service provider to see if email messages from Mistral Associates are being blocked by your own badly written or poorly managed Spam interceptor.
Has Mistral Associates' name been added to your Blocked Senders list?
Blocked either inadvertently by you or perhaps maliciously by someone else in your organisation. If it has then you will be unlikely to receive emails from us. It stands to reason. We won't even be able to communicate with you to advise you how to correct the problem!
Finally, you probably don't like to be ignored or rebuffed even. To having your time wasted. Nor do we!
Bringing the benefits of computerisation to our industry - without the historically associated problems.