Mistral EC
Mistral USA
PROGRAMS for REFRIGERATION & AIR CONDITIONING PROFESSIONALS by MISTRAL
You requested our help. We answered as quickly and professionally as we could.
Please help us to improve our service for you and for your contemporaries by answering the few simple questions below.
Mistral values customers in 18 of the world's time zones. Please bear in mind when waiting for a reply that 5:00 pm for you may be midnight for us!
Mistral's offices are open from 08:00 hrs to 18:00 hrs CET/CEST, Monday to Saturday, 08:00 hrs to 12:00 hrs CET/CEST, Sundays, 365 days a year.
Normally during these times Email messages are answered from around 5 minutes to 2 hours following receipt.
Please be aware that your time of sending does not necessarily mean almost instant receipt of your Email by Mistral Associates.
Also, answers to Emails, particularly those with less urgent requests, may take longer to be answered during national holidays and thus when Mistral Associates may be operating with reduced staff.
Mistral is in the CET/CEST (Central European) Time Zone where
current time is
Please complete the form below with your name & email address, answering the few simple questions we
respectfully ask to help us provide you with the best possible service and optionally writing any additional comments in the box provided.
Click the 
button at the bottom of this page to send the data. This on-line questionnaire has been developed in full compliance within the auspices of The General Data Protection Regulation (GDPR). EC Directive effective 25 May 2018.
The information you provide on this form will not be divulged to any third party or stored in any data retrieval system for longer than it takes for us to deal with your enquiry or to answer your questions.
from Mistral.
