English language download and Access Registration Code request form for program users located in the Middle & Far East
If you are located in the UK or the Republic of Ireland then do NOT use this form. Please click here:- Registration to return and then click on the UK or the Republic of Ireland on the interactive map.
DELETE this downloaded Setup.exe (installation) file after successfully installing. It should not be used to attempt to install again in the future and simply wastes space on your computer's hard drive by retaining it. It may also interfere with installation of future program upgrades and also with optional interactive database updates of which there can be many over the course of a year.
Both upgrading and updating of this Expert System software occur frequently. You will need to return to the 'Corporate' download request form again and download again when you next need to reinstall or wish to upgrade/update.
Please complete the form below with your name & email address, answering the few simple questions we respectfully ask to help us provide you with the best possible service and optionally writing any additional comments in the box provided. Click Submit at the bottom of this page to send the data.
EU GDPR Act 2018. The information you provide on this form will not be divulged to any third party or stored in any data retrieval system for longer than it takes for us to deal with your request.
(timewasters please note)
If you have not yet been issued with a Mistral Account number or cannot find it please enter 180180 in the box provided above and if your account is in order you will be sent one to the email address you have provided on this form.
Mistral's program installation procedure requires entry of a unique, single installation*, Access Registration Code. This will be sent to authorised downloaders by email to the email address provided on this form. Checking entitlement and forwarding Access Registration Codes may be conducted manually.
* Single installation means the code can only be used ONCE to install. If additional installations are required for second computers or for entitled colleagues then EACH installation requires its own code and which can ONLY be obtained by completing and submitting the download request form.
Depending upon international time differences, international email routing delays, over which Mistral has no control, and also staff work load this may take up to 24 Hours. Please therefore be patient and also to ensure no interruption in program access please ensure that your account is both up to date and access licence fees are paid promptly.
Licenced access periods are provided under a mutually agreed contract and are annual. Anniversary (renewal) dates are unaffected by date of payment. Please be aware that no 'periods of grace' are offered to extend annual licenced access beyond the contractual anniversary date.