A company with 10 staff and 5 users should not be expected to pay the same as a company with 20,000 staff world-wide, where arguably all of whom are benefiting from the also just 5 staff in their organisation that are using the software. Mistral's costs of providing faultless after sales support for the latter are also not unexpectedly much higher for larger rather than for smaller organisations. Larger organisations are therefore expected to contribute more for the benefits of the product their business gains and for the infallible service their business receives.

The total number of employees to include every person on the permanent payroll, including out field workers and staff operating from home that report to or who are accountable to a principal at the primary business address. Whether or not they are ever likely to or need to actually operate the software themselves.

There can be no argument against this totally fair and reasonable policy*. It is also the same policy as employed by practically every other Expert System Software provider in the world.

* Do you disagree? Then please click here and tell us why. If your argument is convincing and importantly, you don't have an attitude problem, then you might even secure a lower price! (slightly)

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