During the current global emergency Mistral will apply its best endeavours to keep working. Please though accept that like everyone else we do so under tremendous pressure.
Lockdowns have not reduced the number of people contacting us. From both existing and potentially new customers. On the contrary requests for program access have increased. Probably due to more firms realising quality software can help them make up for temporary staff shortages. But sorry, paying Licensees must and will be given priority in our response.
Mistral is NOT a registered charity and with no 'Cost of Sales' to speak of 95% of our entire revenue stream is directed towards developing and maintaining our software systems. Mistral does not buy in any products or components and add value and margin for resale, thus making us particularly exposed to cash flow crises created by late payers. Also, just as with any business, we still have to meet utility charges, salaries, equipment depreciation and yes, the very, very expensive software licence fees Mistral has to constantly pay to other software developers in order to keep our own systems working. It therefore goes without saying that if our revenue stream slows down then quite simply we face bankruptcy. Mistral also falls outside the scope of almost all government emergency initiatives to keep us afloat.
In cases of genuine hardship Mistral will accept Quarterly rather than Annual payments.
This though can only happen through Mistral's Secure Server and NO INVOICES WILL BE ISSUED IN ADVANCE OF PAYMENT. A digital, receipted and numbered invoice will be sent as an email attachment AFTER receipt of payment has been confirmed.
Please enter the word Proforma in the invoice number input box to complete the on-line payment form. A corrected invoice number will be sent on your receipted digital copy. The word Proforma is not 'case sensitive'.