Occasionally someone says they think Mistral software is expensive. Upon first impressions and especially when a plethora of software appears to be free it might initially appear so. Firstly, there is no such thing as free software. Someone, somewhere, is paying for its development, proving, certification, maintenance and distribution costs. Usually advertisers whose promotions appear within it. Secondly, spare a thought for developers of Expert System Software dedicated to serving a relatively tiny, niche market place. Such as the world's global RAC industry and which comprises just a few hundred thousand businesses. Certainly not hundreds of millions as for Social Media! The costs of developing, then maintaining, then distributing modern software are eye watering. For those even thinking of starting a venture into serious, certified and marketable IT work then Mistral's advice is:-