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businessman_silhouette.gif Mistral Subscription Account   PLEASE NOTE: Subscription Licences are NOT available for businesses employing staff. For example: Subscription Licences are NOT available for use by corporations or limited companies, which, by their very nature are NOT private individuals and for whom Subscription licences are UNIQUELY available.

Subscription Licences, along with their costs in providing free pre & post installation support, are heavily subsidised through advertising revenue. Offered principally to help start-up engineers, cash strapped students and educators in our industry.         UK£165      190€      US$205  per annum.

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If you have not already done so you may Purchase a new Mistral 'Subscription' Licence here, then download and install immediately.

RAC company users please click here for 'CORPORATE' Licence.

Please complete the form below with your full name & email address, answering the few simple questions we respectfully ask to help us provide you with the best possible service.

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Click the submit_button.gif button at the bottom of this page to send us your answers. No personal details will be stored by Mistral and you will never be spammed!

Subscription Licences can only be ordered and the software installed by using this form.

The 'Annual Subscription Licence' provides access to Mistral's programs and interactive databases for a period of 12 months. You are not entering into any open ended contract and which you must engage in a convoluted cancellation procedure in future if you no longer wish to continue having access. Although you will be invited to continue access for a further 12 month period if you wish you will not be automatically charged. If you decide not to continue then after 30 days your contract is automatically voided.

If you wish to continue access after the initial 12 month period has completed then you will need to visit this website again at that time and to complete the download request form again. Using an easy to see and find link in the program itself. Indeed the program will display a passive and gentle reminder when the time to renew, update and upgrade draws near.

Future subscription charges are guaranteed to remain fixed for you in perpetuity, subject only to officially notified rates of inflation as published in the RPI (Retail Price Index), if applicable and which thankfully these days is rare.

You have the opportunity to read all of your rights and obligations in the Software Licence Agreement both prior to and after installing the software product. If you do not agree with the terms of the Software Licence Agreement which is drawn up in accordance with prevailing internationally supported legislation concerning intellectual property treaties and rights then you are not obliged to proceed with download, installation or use of the software.

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Please complete the form below with your name & email address, answering the few simple questions we respectfully ask to help us provide you with the best possible service and optionally writing any additional comments in the box provided. Click submit_button.gif at the bottom of this page to send the data.

EU GDPR Act 2018. The information you provide on this form will not be divulged to any third party or stored in any data retrieval system for longer than it takes for us to deal with your request.
(timewasters please note)

PLEASE ANSWER QUESTIONS SENSIBLY. Questions are there for a reason. Your answers are 'read', digitally, and analysed automatically by complex algorithms for purposes of generating program Access Registration Codes that will work at YOUR location and on YOUR computer. What might seem like whimsical or sadly, facetious answers, results in wasting not just our time but also of course, your own! As you will not receive a reply!

Q.  What best describes the work that you do?
     Air Conditioning Engineer
     Refrigeration Engineer
     Refrigeration & Air Conditioning Engineer
     Other (please describe in 'Comments' below)

Q. 4     Required I confirm that I am aware the access code that I receive in the next 24 hours can only be used to activate one, single installation and also that the code can only be used to install the programs contained in the Setup.exe file I am about to download.

document_icon.gif Mistral Associates EC General Data Protection Regulation 2018 Policy Statement.

Q. 5     Required I confirm that Mistral's EC GDPR 2018 Policy Statement is available to me above. I know I have options of either reading it or ignoring it and also of abandoning this Expert System Software download and installation if I wish.

Why does Mistral insist upon knowing who I am and where I live?

Your full name: required
Email: required
Country: required
Company Web Page: optional

Your Mistral Account number: required

If you have not yet been issued with a Mistral Account number or cannot find it then you may enter 111111 in the box provided above and if your account is in order you will be sent one to the email address you have provided on this form. Entering 111111 will also result in a Provisional Access Registration Code being automatically generated and forwarded to you, providing full access for 30 days only. At the end of which time you will need to visit this form again and enter your unique Account Number.



Mistral's program installation procedure requires entry of a unique, single installation*, Access Registration Code. This will be sent to authorised downloaders by email to the email address provided on this form. Checking entitlement and forwarding Access Registration Codes may be conducted manually.

* Single installation means the code can only be used ONCE to install. Installation requires its own code and which can ONLY be obtained by completing and submitting this download request form.

Depending upon international time differences, international email routing delays, over which Mistral has no control, and also staff work load this may take up to 24 Hours. Please therefore be patient and also to ensure no interruption in program access please ensure that your account is both up to date and access licence fees are paid promptly.

Licenced access periods are provided under a mutually agreed contract and are annual. Anniversary (renewal) dates are unaffected by date of payment. Please be aware that no 'periods of grace' are offered to extend annual licenced access beyond the contractual anniversary date.

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