How to pay Mistral by Credit or Debit Card

credit_card_strip.gif   Payments to Mistral may be made using Maestro, Master Card or Visa via Mistral's Escrow Partner - Wise. Click here to visit Wise website

Wise will show you the available payment methods when you’re paying for your transfer. For most currencies, you can pay using your debit or credit card.

Wise currently only accept Visa, Mastercard, and some Maestro cards. Your card has to have a 16-digit card number, an expiry date and 3D security enabled. Wise don't accept American Express (AMEX) cards.

Wise cannot accept payments for any of the reasons listed below:-

Payment cards not in your name or your business' name.

US-issued cards, if the address on your Wise account is outside the US, and if you're paying with a Visa card.

All cards issued in Afghanistan, Argentina, Burundi, Belarus, Democratic Republic of the Congo, Central African Republic, China, Congo, Cuba, Eritrea, Iraq, Iran, North Korea, Lebanon, Libyan Arab Jamahiriya, Palestinian Territory, Russia, Sudan, Somalia, South Sudan, Syrian Arab Republic, Chad, Venezuela, Yemen, Nigeria, Myanmar.

Prepaid cards from the UAE, or international payments from an AED currency card.

Credit cards issued in Singapore.

Any card when you're paying for MYR transfers or balance top ups.

Any card if your address is in Türkiye.

Cards issued in India with certain card networks — due to Indian regulatory requirements, they may not be able to make payments outside India.

Visa cards issued in Ukraine.

How much does it cost to pay with my card? We’re always up front about our fees, check our pricing page to see what you’d be charged if you paid with your card.

Keep in mind, paying with a credit card or business card means you’ll be charged a higher fee — it costs us more to process them.

Your bank might charge some extra fees while paying by card.

Paying by card for your business transfers If you’re paying for a transfer on your Wise Business account, make sure you pay using your business card. You can’t pay for business payments from a personal bank account.

International card payments:- An international card payment means you paid using a card which was issued in a different country from the currency you're paying in. For example, you paid in Europe from your card that was issued in Canada.

When you pay with an international card, you’ll be charged more fees. We have to charge a higher fee because it costs us more to process them. And your bank might charge a fee to convert your money for you too.

If you’re paying a currency from the EEA, using your EEA issued card, you won’t be charged international card fees.

Unsuccessful card payments:- If your card payment fails, we’ll show you an error message.

Cancelling your card payment:- If you need to cancel a transfer that was paid for with your debit or credit card, find the transfer in the Activity section of your Card account, and select Cancel transfer.

Once cancelled, debit card refunds can take up to 10 working days to process, but are usually back in your account in 2–5 working days. You can only cancel uncompleted transactions.

Mistral's commitment:
Bringing benefits of computerisation to our RAC industry - without the commonly associated problems.

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